Explore Our Services

What’s included

HR Support for People Management

Employee absence, performance concerns, and formal employee relations matters can place significant pressure on managers and business owners. At PHRC, we provide dedicated HR support when you need it, helping you navigate challenging situations with confidence and ensuring every case is handled fairly, consistently, and in line with UK employment legislation.

People issues can be complex, time-consuming, and emotionally challenging for everyone involved. Having the right support not only helps reduce risk but also ensures employees are treated with respect while managers are equipped to make informed decisions. Whether you're dealing with a straightforward absence issue or a more sensitive employee relations matter, we offer practical guidance and hands-on support every step of the way.

You can access support across the full spectrum of people-management challenges, including:

Short-Term Absence

Managing recurring or intermittent absence requires a balanced approach that supports employee wellbeing while maintaining business performance. We help identify absence patterns, conduct effective return-to-work meetings, advise on reasonable adjustments where appropriate, and support managers in setting clear expectations around attendance and accountability.

Long-Term Absence

When an employee is absent for an extended period, it can create uncertainty for both the individual and the business. We provide support with welfare meetings, occupational health referrals, medical evidence reviews, reasonable adjustments, phased return-to-work plans, and ongoing communication to help achieve the best possible outcome for all parties.

Capability Due to Absence

Where ongoing health issues or repeated absence begin to impact an employee's ability to fulfil their role, a formal capability process may become necessary. We provide expert guidance throughout, ensuring procedures are fair, compassionate, legally compliant, and supported by appropriate documentation and evidence.

Performance Management

Addressing performance concerns early can often prevent more significant issues later. We support businesses with both informal and formal performance management processes, helping managers set clear objectives, establish realistic improvement plans, monitor progress, and hold constructive conversations that encourage success and accountability.

Disciplinary Case Management

From minor misconduct concerns through to complex disciplinary matters, we provide end-to-end support throughout the process. This includes conducting or advising on investigations, gathering evidence, preparing meeting documentation, guiding managers through hearings, producing outcome letters, and ensuring compliance with company policies and ACAS guidance.

Grievance Case Management

Employee grievances require careful and impartial handling to maintain trust and minimise workplace conflict. We can independently manage grievances, conduct investigations and interviews, review supporting evidence, and provide clear recommendations and outcome reports that stand up to scrutiny.

Workplace Conflict and Relationship Issues

Not every employee relations challenge fits neatly into a formal process. We can help address workplace tensions, communication breakdowns, personality clashes, and team disputes through practical advice, facilitated discussions, and early intervention before issues escalate.

Policy and Compliance

Having clear policies is essential, but applying them consistently is equally important. We review and advise on policies, procedures, and documentation to ensure your business remains compliant with current employment law, ACAS best practice, and evolving workplace obligations.

Manager Coaching and Support

Many managers are expected to handle difficult conversations without formal HR training. We provide practical coaching and real-time guidance to help managers approach sensitive situations confidently, communicate effectively, and apply policies fairly and consistently.

Documentation and Case Administration

Accurate documentation is critical when managing employee relations matters. We can assist with meeting notes, investigation reports, invitation and outcome letters, performance improvement plans, absence records, and other essential documentation, ensuring a clear audit trail is maintained throughout.

Whether you need one-off advice, support with a single case, or ongoing HR guidance, you'll receive clear, practical, and commercially focused support tailored to your business. Our aim is simple: to minimise disruption, protect your organisation, support your managers, and create positive outcomes for your people wherever possible.